PRIVACY

PRIVACY POLICY

 

Bootsfinder* is committed to protecting your privacy and ensuring your data remains safe and secure. This Private Policy sets out how we collect, use and store your information.

 

WHY DO WE USE YOUR PERSONAL DATA?

 

We will use your personal data to send you marketing offers, to manage your product and technical support queries via e-mail, telephone and social media. We will provide you with the relevant information, recommended products, and send you personalised offers.

 

We will use your personal data to manage your purchase online at Bootsfinder* by processing your orders via our website and send you notifications of delivery status or in the event of any problems with the delivery of your items. We will use your personal data to manage your payments.

 

Your personal data is being used to identify you and to validate your legal age for shopping online and to confirm your address with external partners.

 

WHAT TYPES OF PERSONAL DATA DO WE PROCESS?

 

We will process following categories of personal data:

 

- Order number

- Name

- Postal address / email address / telephone number

- Order information

- Transaction amount

- Transaction date

- Payment information – We have no direct access to your full card information, this information is stored and encrypted externally with Stripe.com or Paypal. These payment systems allows us to process refunds.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

All customer service queries are processed in-house by Bootsfinder* using email, telephone and social media messaging platforms including Facebook,and Instagram.

 

Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above, companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order and payment service providers for your payment.

 

These companies are as follows:

 

- Wix (e-mail communications)

- Wix (e-mail management)

- Stripe.com / Paypal (card payment processing company)

- Royal Mail – Delivery

 

WHAT IS THE LEGAL GROUND TO PROCESS YOUR PERSONAL DATA?

 

The processing of your personal data is necessary for Bootsfinder* to fulfil the service of managing and delivering the order to you. It is also based on your consent when you agree to direct marketing. These will be sent to you based on our legitimate interest.

 

WHAT IS THE LEGAL GROUND TO PROCESS YOUR PERSONAL DATA?

 

We will keep your data as long as you are an active customer unless requested otherwise. If you would like your data removed or would like to withdraw your consent for direct marketing, please contact as at info@bootsfinder.co.uk. We never pass on, sell or exchange your data for marketing purposes to third parties outside of Bootsfinder*.

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